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Product Warranty Details

Firehouse Collection Solid Wood Furniture:

Manufactured by This End Up Furniture Company in Sanford, NC. This End Up guarantees its furniture against defects in material or workmanship under normal indoor use for five (5) years.  Our foam, fabric, dining/study chairs and working mechanisms are guaranteed for one (1) year from date of delivery.

Please note that our furniture is handcrafted and hand finished; therefore, slight variations in color and finish are to be expected as no two pieces of wood are the same.  The presence of knots, unusual grain patterns, rustic feel and a rough hewn look are characteristics of our product and are to be expected.  Slight dimensional variations and changes are normal due to the handcrafted nature of our furniture.

For soiled fabrics, we recommend professional upholstery cleaning. Covers should be left on foam for cleaning.

The Ultimate Firefighter Recliner:

Manufactured by Flexsteel Industries. This warranty covers manufacturing defects associated with your new product. The product is warranted from the original purchase date and to the original purchaser for normal usage, according to the below-referenced specifications and limitations.

5-year coverage:

All Flexsteel recliners carry a five-year warranty on the Flexsteel seat spring unit, foam, wood frame and recliner mechanism. During this period, at its option, Flexsteel will repair or replace, free of charge, products that prove to be defective.

3-year coverage:

Kashmira fabric is covered for three years from the date of delivery.

1-Year coverage:

Flexsteel warrants its exposed-wood products, including dining and end tables, to be free from defects in materials and workmanship for one year from the date of delivery. During this period, at its option, Flexsteel will repair or replace, free of charge, products that prove to be defective.

Fabric is covered for one year from the date of delivery (excluding Kashmira).

Normal usage means use in compliance with the restrictions and weight limits specified for the product. In the absence of product-specific restrictions and weight limits, normal usage means use for no more than forty hours per week by persons weighing 350 lbs. or less. Coverage terminates if the product is sold or otherwise transferred. Repairs made by parties other than original manufacturer also void this warranty.

What Does This Warranty Not Cover?

This warranty will not cover: (1) labor, freight, or damage from misuse, abuse, negligence, alteration, assembly, installation, attachments, accident, vandalism, acts of nature or any other event beyond the control of seller; (2) tearing, scratching, scuffing, or blemishing of leather or fabric; (3) cosmetic damage that may result from normal usage; (4) damage attributable to use by persons exceeding specified weight limits or commercial use exceeding forty hours per week; or (5) rust or other damage caused by exposure to moisture. The user assumes all risk of injury resulting from use of this product. Liability for incidental or consequential damage is excluded. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

What Will The Manufacturer Do?

The manufacturer will repair or replace any covered defective or malfunctioning part at no charge.

Duty-Built and Station Basics Furniture:

What Does This Warranty Cover?

This warranty covers manufacturing defects associated with your new product. The product is warranted from the original purchase date and to the original purchaser for normal usage, according to the below-referenced specifications and limitations.

Non-moving metal parts are warranted for 5 years.


Component parts including pneumatic cylinder, control mechanism, base and casters are warranted for 2 years.


All other items are warranted for 1 year.


Normal usage means use in compliance with the restrictions and weight limits specified for the product. In the absence of product-specific restrictions and weight limits, normal usage means use for no more than forty hours per week by persons weighing 250 lbs. or less. Coverage terminates if the product is sold or otherwise transferred. Repairs made by parties other than original manufacturer also void this warranty.

What Does This Warranty Not Cover?

This warranty will not cover: (1) labor, freight, or damage from misuse, abuse, negligence, alteration, assembly, installation, attachments, accident, vandalism, acts of nature or any other event beyond the control of seller; (2) tearing, scratching, scuffing, or blemishing of leather or fabric; (3) cosmetic damage that may result from normal usage; (4) damage attributable to use by persons exceeding specified weight limits or commercial use exceeding forty hours per week; or (5) rust or other damage caused by exposure to moisture. The user assumes all risk of injury resulting from use of this product. Liability for incidental or consequential damage is excluded. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please contact us for any other warranty information not listed.

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